CarRotisseries.com Limited Manufacturer’s Warranty

Effective Date: September 5, 2026

This Limited Manufacturer’s Warranty applies to eligible CarRotisseries.com products purchased in the United States, including California.

CarRotisseries.com, including its affiliates and subsidiaries (“CarRotisseries.com,” “we,” “us,” or “our”), stands behind the quality of its products and provides this Limited Warranty subject to the terms and conditions below.

This Limited Warranty is intended to supplement, and not limit or replace, any rights and remedies available to consumers under applicable federal or state law.

Table of Contents

1. Warranty Coverage

2. What CarRotisseries.com Will Do

3. Reporting Defects and Inspection

4. Warranty Exclusions

5. Return and Replacement Conditions

6. Warranty Processing Time

7. After-Sales Technical Support

8. After-Warranty Service

9. Limitation of Liability

10. Implied Warranties

11. California Consumer Notice

12. Contact Information

1. Warranty Coverage

CarRotisseries.com warrants that its products will be free from defects in materials and workmanship under normal use and proper installation for a period of two (2) years from the original date of delivery to the original purchaser (“Warranty Period”).

This Limited Warranty applies only to the original purchaser and is valid only when the product has been properly installed, operated, maintained, and used in accordance with the instructions, manuals, and documentation provided by CarRotisseries.com.

This Limited Warranty covers defects in the product itself and does not cover damage or failure caused by circumstances excluded under Section 4.

2. What CarRotisseries.com Will Do

If a defect covered by this Limited Warranty occurs during the Warranty Period, CarRotisseries.com will evaluate the claim and may, at its discretion and subject to applicable law:

• Provide technical support or troubleshooting assistance;

• Repair the product or affected component;

• Provide replacement parts;

• Replace the product with a new or refurbished product of equal or comparable value; or

• Provide another remedy required by applicable law.

CarRotisseries.com will determine the appropriate remedy based on the nature of the defect, availability of parts or replacement products, and applicable law.

The remedies provided under this Limited Warranty are subject to applicable federal and state consumer protection laws and do not limit any non-waivable rights provided by law.

3. Reporting Defects and Inspection

Customers should inspect products promptly after delivery.

Shipping or Visible Damage

Visible or apparent shipping damage should be reported to CarRotisseries.com within seven (7) days of delivery.

Customers should:

1. Photograph the packaging and damaged product.

2. Document the damage on the freight carrier's delivery receipt when possible.

3. Contact CarRotisseries.com as soon as possible.

4. Keep the original packaging until the matter has been resolved.

Failure to promptly report shipping damage or properly document the condition of the shipment may affect our ability to pursue a claim with the freight carrier and may affect the resolution of the claim.

Manufacturing Defects

If you believe the product has a manufacturing or workmanship defect, contact CarRotisseries.com before attempting to repair, modify, disassemble, or alter the product.

We may request photographs, videos, serial numbers, purchase information, or other information necessary to evaluate the warranty claim.

We reserve the right to inspect the product before determining whether a claimed defect is covered by this Limited Warranty.

Nothing in this section limits or waives any rights that cannot legally be limited under applicable law, including rights relating to latent defects.

4. Warranty Exclusions

This Limited Warranty does not cover damage, failure, or problems caused by:

• Improper, incorrect, or unauthorized installation;

• Failure to follow the product manual, instructions, or safety requirements;

• Misuse, abuse, negligence, or improper operation;

• Improper maintenance or failure to perform required maintenance;

• Unauthorized modification, alteration, disassembly, or repair;

• Use of non-CarRotisseries.com parts or accessories where such use causes or contributes to the problem;

• Use in an unsuitable, unsafe, or improper environment;

• Exceeding the product's rated capacity or operating specifications;

• Accidents, collisions, impacts, or other external forces;

• Damage occurring during secondary transportation arranged by the customer;

• Scratches, dents, cosmetic damage, or normal wear that do not affect functionality;

• Damage caused by improper storage or handling;

• Acts of God or force majeure, including floods, fires, earthquakes, severe weather, or other natural or man-made disasters;

• Services, repairs, modifications, or accessories not authorized by CarRotisseries.com; or

• Any other condition that is not the result of a defect in materials or workmanship.

Damage or failure resulting from these conditions is not considered a defect in materials or workmanship and is not covered by this Limited Warranty, except where applicable law provides otherwise.

5. Return and Replacement Conditions

If CarRotisseries.com determines that a product must be returned for warranty inspection, repair, or replacement:

• CarRotisseries.com will provide return instructions and, when applicable, a Return Merchandise Authorization (RMA) number.

• Customers must not return products without prior authorization.

• The product should be returned in reasonably similar condition, excluding normal wear and the condition caused by the claimed defect.

• All original components and accessories should be included when reasonably possible.

• Customers should retain the original wooden crate and packaging whenever possible.

• CarRotisseries.com reserves the right to inspect returned products before approving a warranty remedy.

If a warranty claim is approved, CarRotisseries.com will determine the appropriate repair, replacement, or other remedy in accordance with this Limited Warranty and applicable law.

Unless otherwise required by law or agreed to in writing, products returned without prior authorization may be delayed in processing or returned to the customer.

6. Warranty Processing Time

Once an authorized warranty return has been received and inspected, CarRotisseries.com generally aims to process an approved warranty repair, replacement, or exchange within seven (7) business days.

Processing times may vary depending on the nature of the problem, availability of replacement parts or products, shipping requirements, and other circumstances.

The seven-business-day period does not necessarily include shipping or transit time.

7. After-Sales Technical Support

CarRotisseries.com provides after-sales technical support for products purchased from us.

We aim to respond to customer support and warranty inquiries within 24 hours, excluding weekends and public holidays.

Technical support may include:

• Product-operation assistance;

• Troubleshooting;

• Installation guidance;

• Identification of replacement parts;

• Warranty claim assistance; and

• Other reasonable technical support related to the product.

Response times may vary depending on the complexity of the issue and the information required to evaluate it.

8. After-Warranty Service

After the Warranty Period expires, CarRotisseries.com may continue to provide technical support, replacement parts, repairs, or other services when available.

Unless otherwise required by law:

• Repairs or replacement parts may be provided for a fee.

• Customers will receive a quotation before chargeable work begins.

• Service will begin after the customer approves the quoted cost.

• Availability of parts and repair services is not guaranteed indefinitely.

9. Limitation of Liability

To the maximum extent permitted by applicable law, CarRotisseries.com will not be responsible for incidental, indirect, special, or consequential damages arising from the use of, inability to use, or failure of a product, including loss of use, loss of profits, business interruption, or downtime.

Some states do not allow the exclusion or limitation of incidental or consequential damages. Therefore, these limitations may not apply to you.

Nothing in this Limited Warranty is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.

10. Implied Warranties

To the extent permitted by applicable law, any implied warranties, including the implied warranties of merchantability and fitness for a particular purpose, are limited in duration to the two (2) year Warranty Period.

However, some states may not permit limitations on the duration of implied warranties. Where such limitations are prohibited or restricted by law, the applicable legal requirements will control.

Nothing in this Limited Warranty is intended to waive or limit any consumer rights that cannot legally be waived or limited.

11. California Consumer Notice

Notice to California Consumers

California consumers may have additional rights under the Song-Beverly Consumer Warranty Act (California Civil Code §1790 et seq.) and other applicable California laws.

If a product is covered by California's consumer warranty laws and CarRotisseries.com or an authorized service provider is unable to repair a covered defect after a reasonable number of repair attempts, California law may provide the consumer with additional remedies, which may include replacement of the product or reimbursement of the purchase price, subject to applicable legal requirements and permitted deductions.

California law may also provide remedies when a product has a defect that substantially impairs its use, value, or safety.

This Limited Warranty provides specific legal rights, and consumers may have additional rights under federal or state law.

Nothing in this Limited Warranty is intended to limit, waive, or eliminate rights or remedies that California law provides to consumers.

12. Contact Information

For warranty claims, repairs, technical support, or after-sales service, please contact:

CarRotisseries.com Customer Service

Phone: (971) 270-0070
Email: info@CarRotisseries.com
Website: CarRotisseries.com

When contacting us about a warranty claim, please provide your name, order information, product information, and a description of the issue. Photographs or videos may also be requested to help us evaluate the claim.

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