SHIPPING POLICY
Shipping fee: All prices do not include shipping costs. iI you have a specific question or need assistance with something related to shipping, please let me know, and I'll do my best to help you. Whether you're looking for advice on selecting a shipping method, understanding shipping costs, or any other related topic, feel free to provide more details so I can assist you effectively.
Shipping orders:
Processing Time: Orders will ship within 2-4 business days of processing payment.
Notifications: Customers may receive an email notice if an item in their order is delayed.
Delivery Estimates: Any expected delivery dates provided are only estimates.
Verification Delays: Orders can be delayed due to verification processes.
Shipment Contract: All purchases are made under a shipment contract, meaning that the risk of loss and title for items passes to the customer upon tender of the item to the carrier.
Holiday Delays: During holidays, the business may delay the delivery of orders.
If there are any concerns or questions, you may refer to the provided information or contact customer service for clarification.
Business hours: Monday~Friday 8:00 AM to 07:00 PM (PST).
Shipping time: 2-15 business days.
Shipping from; Our warehouses in Tigard, Oregon.
Shipping carriers: XPO, XRO, Estes-Express, various logistic companies
Delivery address: Please Note; We ship only to the lower 50 Ststes, and closest freight terminal to your ZIP Code. It's crucial to provide a complete and accurate delivery address when placing an order, as any issues with the address may result in additional shipping fees. If a package is returned due to an incorrect or incomplete address provided by the customer or their agent, KS-Tools will contact the customer promptly to correct the information. The package will then be re-shipped, but the customer will be responsible for the additional shipping charges.
We do not ship to; Alaska, Hawaii, and Pureto-Rico.
Delivery times: If you're expecting a shipping info email from KS-Tools, please check the email address you provided during the order process and your spam or junk folders. If you encounter any issues or have specific inquiries about your order, I recommend contacting KS-Tools customer support directly. They should be able to assist you with any questions related to your order and shipping information.
Standard shipping: Remember that delivery times can vary depending on factors such as the shipping carrier, the shipment's destination, and any potential delays that may occur during the shipping process.
Additionally, external factors like holidays, customs procedures (for international shipments), and unforeseen circumstances can impact delivery times.