FAQ's
- We ship only to the lower 48 States.
- We do not ship to; Alaska, and Hawaii.
- Shipping fee: All prices do not include shipping costs, please select the shipping address, and then select the shipping method to get a shipping quote; if you have your carrier, you can pick up the package locally, or you can communicate with us for assistance,
Shipping time: 2-15 business days.
Shipping from; Our ware house is in Portland Oregon.
Shipping carriers: XPO, Estes-Express, ODFL, R&L, and other various logistic companies
Dimensions are: 60”L X 30”W X 16”H
The weight of AROT4500 is 580 lbs.
The weight of AROT4500GD (Gear-Driven Rotisserie) is 610 lbs.
KS-Tools products have a 1-year warranty. During the warranty period, in case of any problems caused by the product itself or the product defects caused by the design, please get in touch with the after-sales service to inform the situation.
During the warranty period, if the product fails to work usually due to user negligence (not product material or design defects, etc.), it is not eligible for a warranty, and serious damage to the product should be charged that fee according to the product damage.
After the warranty period expires, all repairs or replacements are charged a fee, and users will get a quote for the repair fee. The maintenance service can be started only after the user agrees and accepts the maintenance cost.
Within one week after the user receives the product, if there are obvious serious defects in the product, the user shall provide video or photo proof, and a warranty card to our after-sales service personnel. After confirmation, the user can return the product and reship a new product. The user needs to ensure that the returned product is in good condition, kept in its original status, free from any physical damage and that the packaging is complete. We will handle the returned or exchanged products within seven days (excluding public holidays). Suppose the damage information of the goods is not reported within one week of receiving the goods. In that case, the default goods are not the responsibility of KS-Tools, and KS-Tools is not responsible for any defects in the appearance afterward.
KS-Tools products have a 1-year warranty. During the warranty period, in case of any problems caused by the product itself or the product defects caused by the design, please contact the after-sales service to inform the situation.
During the warranty period, if the product fails to work, usually due to user negligence (not product material or design defects, etc.), it is not eligible for a warranty, and severe damage to the product should be charged that fee according to the product damage.
Once the warranty period has lapsed, any repairs or replacements will
incur a fee. We believe in transparency, so we provide a quote for the repair
fee. However, the maintenance service can only commence upon your agreement and
acceptance of the maintenance cost, putting you in control of the process.
Within one week after the user receives the product, if there are apparent severe defects, the user shall provide video or photo proof and a warranty card to our
after-sales service personnel. After confirmation, the user can return the
product and reship a new product. The user needs to ensure that the returned
product is in good condition, kept in its original status, free from any
physical damage and that the packaging is complete. We will handle the returned
or exchanged products within seven days (excluding public holidays). Suppose
the damage information of the goods is not reported within one week of
receiving the goods. In that case, the default goods are not the responsibility
of KS-Tools, and KS-Tools is not responsible for any defects in
the appearance afterward.
If you’re experiencing some technical issues when submitting your order, please don’t worry. Our website is entirely secure, so any details you’re worried about will be protected. In the meantime, you can contact our customer services, and we will be more than happy to complete your order. Just contact us at: info@gpfw.com
They are made with the exact specifications. But the AROT4500GD is a Gear-Driven and comes with a Hand Crank Mechanism.
The Hand Crank Mechanism makes rotating the bodyshell of your car extremely easy comfortable.